digital literacy

World Bank data (September 2020) indicates that 212 countries have planned, introduced, or put in place 1179 safety net payments and other social protection measures for the most vulnerable populations. But reports also show that digital exclusion and lack of access to a bank account, in the form of a transactional or savings account or a digital wallet, continues to pose immense challenges for those in marginalized communities, especially women youth, refugees, and migrant workers in the informal sector, to recoup benefits from government relief measures such as cash transfers and subsidies, the very measures intended to help tide them over, in a quick and timely manner. Women continue to face widespread barriers to financial inclusion. Globally, of the 1.7 billion people that remain unbanked, meaning they do not hold an account at a bank or a mobile bank provider, approximately 1 billion are women and in developing countries. The 9% gender gap that existed over the last decade continues to persist.

While businesses are increasingly offering consumers the option to transact through online and mobile platforms, two major barriers prevent consumers from adopting these digital options: lack of internet connectivity (digital exclusion) and or lack of a bank account to receive or make payments (financial exclusion). In addition, Micro Small and Medium Enterprises (MSME) face considerable challenges in accessing digital financial services and credit, inclusive insurance schemes and online payment systems and retail platforms that will be keys for their survival in the post-COVID era.

Digital financial inclusion is ever more critical for marginalized communities, especially women, youth, refugees and informal migrant workers, to recover from the crisis and to ensure the survival and sustainability of MSMEs. Long-term risks and barriers of entry, including lack of access to Smartphone services due to marginalized populations’ inabilities to engage in contracts, complex lending practices, especially among women, poor digital literacy and financial literacy and numeracy skills, and lack of valid identification for refugees forced to leave all personal possessions behind, to name but a few, are significant obstacles that could cause more harm than good if not effectively managed. The Global community must act now to bridge the gaps and barriers restricting the world’s most vulnerable populations from meeting their financial needs.

Implementing appropriate regulatory measures in a timely manner is essential for consumer protection and to ensure the funds reach those whom it is intended for. In the July 1, 2020 Special Series Notes on COVID-19 of the International Monetary Fund, experts noted that while the need for social distancing has put a spotlight on digital financial services, scaling up too fast in times of crisis without appropriate regulatory mechanisms could pose a risk to stability and integrity.

The panel will explore the interlinkages between financial and digital inclusion, innovative advancement in fintech and digital infrastructure to advance last-mile connectivity and address the challenges to financial inclusion faced by marginalized communities and MSMEs, as well as propose measures to address regulatory challenges, and disparities in broadband connectivity.

Panelists:

• Member State representative (TBC)
• Ms. Lois, Bruu, Vice President, Humanitarian and Development, Master Card Speaking on innovative initiatives to advance digital financial inclusion for marginalized communities, especially women, and MSMEs and recommendations to address financial, economic, structural, and regulatory barriers to advancing financial inclusion for all
• Ms. Purva Khera, Economist, International Monetary Fund Interlinkages between digital and financial inclusion, financing challenges and advancement in fintech to address the challenges faced by MSMEs and marginalized communities, including women
• Mr. Jon Frost, Senior Economist, Innovation and the Digital Economy unit, MED, Bank for International Settlements Risks and emerging concerns around digital finance that could work contrary to goals to help marginalized communities
• Representative from civil society speaking on an innovative initiative/s to ensure reliable broadband connectivity for advancing digital financial services, including last-mile connectivity (TBC)
• Ms. Lydia Charles, Founder and Executive Director, Her Initiative, Tanzania Challenges to financial and digital inclusion at the grassroots level, especially for women, and steps to take to address these challenges.

Moderator: Anita Thomas, Representative to the UN, Virginia Gildersleeve International Fund (DBA Women First International Fund); Chair, NGO Committee on Financing for Development

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CoNGO Notes: For more information on the NGO Committee on Financing for Development, please visit ngosonffd.org. For more information on the NGO Committee on Sustainable Development-Vienna, please visit ngocsdvienna.org. For more information on the NGO Committee on Sustainable Development-NY, please visit ngocsd-ny.org.